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FAQ - Payroll
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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

  1. What do I fax in for new hire?
  2. When are Credit Union checks cut?
  3. What must be faxed for rehire?
  4. Do I need to keep calling Payroll once rehire is requested?
  5. What to do about request for Check History, DSS Papers, or any Request for Verification?
  6. When do I need to have Payroll uploaded and e-mailed?
  7. When do I have to send in Time Sheet to Home Office?
  8. When do I send in terminations?
  9. When is money available on my Comdata card?
  10. When do I set up Comdata pin #?
  11. What to do with Tax Credit Questionnaire and Form 8850 from application?
  12. If I work at another store, do I clock in?
  13. If I am a Manager working at another store, do I go on their Payoll sheet?
  14. Is there a list of what to fax or not to fax to Home Office?

What do I fax in for new hire?

You need to fax in W-4 form, Comdata sheet (card # can be put on W-4 if they are not going to get Direct Deposit), and police record.  Rest of paperwork needs to be mailed to Payroll.  This has to be faxed in the first day worked.

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When are Credit Union checks cut?

Credit Union checks are cut every Friday. Requests have to be in by Thursday at noon to be cut the same week.  If not, the check will be cut next Friday. All checks are mailed to where specified on request.

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What must be faxed for rehire?

All rehires have to be approved through Chain of Command before hired again. We need fax on W-4, Comdata, and police record.  All rehires have to complete new hire packs. Mail this to Home Office attention Payroll.

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Do I need to keep calling Payroll once rehire is requested?

Once request is made, there is no need to call again.  The file on the employee will be pulled and upon approval by all Chain of Command, we will call you with the answer.

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What to do about request for Check History, DSS Papers, or any Request for Verification?

All request has to be in writing and signed by the employee and faxed in to Payroll. Request will be processed after Payroll is complete and returned to fax # that is put on the request.  Please specify the fax number and we will fax it back to that number.

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When do I need to have Payroll uploaded and e-mailed?

Payroll should be uploaded and sent by every Monday morning.  There is no need to fax in Payroll sheet unless there is a communication problem with the computer.  If you can't send Payroll because of problem, notify Payroll at Ext. 115 or 146 on that same day.

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When do I have to send in Time Sheet to Home Office?

Time Sheets should be signed by employees at least by the time check stubs are picked up.  All time sheets need to be mailed to Payroll that same week.

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When do I send in terminations?

Terminations are to be done the day the employee quits or been fired.  These terminations must be filled out completely on personal change record with name, Social Security #, store #, last day worked, would you re-employ, reason, and signature. This is very important on salary employees also. Fax this information to Payroll.

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When is money available on my Comdata card?

           Card is not loaded until after 2:00 pm on Thursday; not anytime before then.

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When do I set up Comdata pin #?

Comdata card needs to be setup within 24 hours of faxing to Payroll.  If paperwork are faxed after 4:30 pm o Friday or over weekend, card will not be ready to setup until Monday morning.

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What to do with Tax Credit Questionnaire and Form 8850 from application?

These 2 forms are the top 2 forms of the new hire packs and are to be filled out by the employee and mailed directly to the Net Profit, Inc. The address is located at the end of the top page in right corner.  Do not send these forms to Payroll and no need to make a copy.

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If I work at another store, do I clock in?

YES, always clock in and out. The Manager of that store will add you to the Payroll sheet for that week.

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If I am a Manager working at another store, do I go on their Payoll sheet?

YES.  Anywhere you work, you are to be put on the stores Payroll sheet.  Also if working as Clerk, clock in and out.

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Is there a list of what to fax or not to fax to Home Office?

YES, go to the Support, Download, Payroll section and download the form "To Fax or Not to Fax".

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